Exchanges accepted within 7 days of receiving item.
Item must be returned within 14 days of delivery.
Buyer must pay return shipping AND shipping for replacement item.
If item is not returned in original condition the buyer is responsible for any loss in value.
We cannot accept exchanges for intimate item (for health/hygiene reasons) nor for custom or personalized orders.
Please contact us with any concerns or problems with your order.
Ready to Ship items should ship within 1 - 3 business days, and should arrive in 2 - 8 business days, domestically.
Custom items will need 3 - 12 weeks creation time depending on our current custom order list. Please contact us if you have a set timeline, and possibly need a "Rush Order"
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.